Agenda
Day One
7:30 - 8:15am ................ Breakfast
8:15 - 8:30am ................ Opening Remarks and Course Overview
8:30 - 9:30am ................... Attitudinal & Behavioral S, H & E Improvement: Getting Employees to take Responsibility for Safety & Bring a Safety Attitude to Work
Are you confused by academic terms, catchall phrases, and claims by all the different internal and external consultants when it comes to choosing the most effective way to have employees take responsibility for safety, as well as, bring a safety attitude to work? Do I address attitudes or behaviors? How do I make sense out of everything I hear and read? How do I sort it all out?
This presentation will provide distinctions in predominant behavioral change methods, along with practical examples of ‘what works’ to instill personal responsibility in each employee to achieve breakthroughs in safety, health, and environmental performance.
9:30 - 9:40am .......... Break
9:40 - 10:50am .......... Understanding Human Error: Preventing Incidents
Effective methods to prevent human errors are needed to mitigate poor quality, operating errors, damage to equipment, mis-shipments, injuries and health/ environmental incidents.
We will discuss the human factors that cause errors leading to breakdowns in productivity, quality and accidents, injuries and health/environmental incidents, as well as, examine the awareness, skills and strategies to achieve operating excellence.
10:50 - 11:00am .......... Break
11:00 - 11:40am .......... Effective Safety Training-Training Beyond Compliance
Everyone knows you have to complete OSHA and EPA required training such as lockout, respirators, forklift operation, hearing conservation etc. This session will discuss some ways to move beyond compliance and make training more effective, as well as, provide training ideas for all levels of employees that can help improve SH&E performance.
11:40 - 1:00pm ............ Q&A for 10 minutes and then lunch on your own
1:00 - 2:00pm ............ The Use of Culture SH&E Assessments-The Value of Perception Studies
Properly assessing your SH&E Culture has tremendous value related to providing integrated, meaningful, relevant and objective data feedback with which to determine the planning, actions and follow through required to maximize the acceleration of safety-related process improvement and culture change. This can also include both a Quality and General Culture focus.
This session will provide an overview of a blended approach integrating Systems Assessment technology with Cultural/Behavioral Assessment Process to provide relevant and useful data with which to maximize improvements and acceleration of desired change or enhancements to your existing process. The assessment process will determine prevailing attitudes, beliefs, norms and values that influence both safe and unsafe S, H & E behaviors.
2:00 - 2:15pm .......... Break
2:15 - 3:15pm .......... Communication and Motivational Skills for a Safe and Productive Workplace
Effective Communication has been said to be the most important skill that any person can have in any relationship, be it business or personal. We believe this to be the case when it comes to safety improvement and breaking through to new levels of performance. Intentions and goals are often communicated by leadership but they often lose their believability as they move through the organization. People’s level of motivation can be greatly influenced by how and what we communicate. Our commitment to specific S, H & E results can be elicited through our communications. We will explore both communication and motivational skills for a safe and productive workplace.
3:15 - 3:30pm .......... Break
3:30 - 5:00pm .......... Change and Stress: The Hidden Enemies of S, H & E Improvement
Today’s safety professionals, managers, supervisors and line employees are managing multiple priorities. Each person is taking on more and responsibility. Stress and distractions from organizational change create a new set of problems related to overall productivity including S, H & E performance.
This session will explore what the personal and group impact is of changes in companies today regardless of a person’s education, training, experience or position. We will address the skills needed for all levels of employees to effectively deal with change and stress on a personal and organizational level.
This session will include:
a. People’s general attitude towards change.
b. What the personal and group impact is from change on the participants personally, on other employees, as well as, on general productivity (production, quality, customer service, etc.) including S, H & E performance.
c. What is needed to maintain high level productivity and prevent incidents of all types?
d. Specific skills needed for effectively dealing with change and stress and their impact on a personal and organizational level.
e. The need for developing and fostering positive attitudes towards change—Is change all bad?
f. How they can apply what they learned.
5:00 - 5:30pm ............ Q&A and End of Day One
Day Two
7:30 - 8:30am ............ Breakfast
8:30 - 9:30am ............ Organizational Culture: It's Impact on Safety Outcomes. Using Assessments and Perception Studies to Create Change
There are many views as to what shapes safe and unsafe attitudes and behaviors of both management and labor employees. We will explore what is culture, how is it formed, and the role that organizational culture plays in determining how people think and behave in regard to S, H & E performance. What determines how people act by themselves or with other people? What strategies can be developed to address cultural influences, as well as, be integrated quickly for improving S, H & E performance?
This will be a practical session in which people can understand the role culture and behaviors play in S, H & E excellence, and provide some practical ideas on how to move that forward.
9:30 - 9:45pm ............ Break
9:45 - 10:45am ............ Dealing with Difficult Employees-Changing Unsafe Attitudes and the Pros and Cons of Discipline
Do you have employees that refuse to comply with SH&E requirements no matter what you do? Usually this is the minority of employees that take more of your time and energy then other tasks, as well as, raises your ‘frustration index’ higher than most things leaders are required to do. Do you finally throw your hands up in dismay and walk away or end up handling the situation in an ineffective manner? We will cover how to effectively deal with difficult employees including how a constructive discipline process can be an effective means for employees to take personal responsibility for changing their own behavior.
10:45 - 11:00am ............ Break
11:00 - 12:00pm .......... Use of Incentives in Safety Management: What Works and What Doesn't
The use of incentives is a controversial issue. Many companies try and motivate people to behave safely through the use of a variety of programs, prizes, games, gifts, and on and on and on and base their success on safety statistics. We assert that a focus on attitudes, behaviors and rewarding accomplishments, not injury statistics is the key to making safety incentive programs successful. This session will cover our perspective of what works and doesn’t regarding this topic.
12:00 - 1:00pm ............ Lunch on your own
1:00 - 2:00pm ............ Translating Safety Performance into Bottom-Line Benefits - Selling Safety to Management and Labor
Selling Safety to Corporate or Site Management (MT/PS) - Often the safety manager, as well as, other labor or management leadership personnel, need to be good salespeople in order to convince management to devote more scarce or competing resources to the safety effort. This safety advocate needs to present his or her program under the business umbrella and not just as a compliance issue. The session will focus on selling safety and the evidence that good safety is good for business.
2:00 - 2:15pm ............ Break
2:00 - 3:15pm ............ Q&A and Open Discussion
3:15 ............ Meeting Adjourn
*Please note that the program agenda is subject to change.
